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Festool customer service your partner in repair cases


Professional repairs with great experience - directly from the manufacturer
The Festool customer service stands for high quality in any repair case. This is ensured by professional,  educated and experienced technicians as well as by the use of original spare parts.
This service is not only available during the 36 months cost-protection guarantee but for the lifetime of the tool. You can ensure a well maintained machine which is ready for use and in perfect working order for longer.









The quickest way to professional repair services:
• easy online order for your repair
• fast response
• direct contact with Festool
• free of charge pick up of the machine from the location of your choice
Order your online-repair now 

Alternatively you can take your machine to your Festool dealer where he will take care of the handling

Top quality guaranteed:
6 months guarantee on each repair:
• we ensure that your machine does not break down with the same problem within 6 months after repair
• functional test at the end of each repair
• in the rare event of a repeat defect the repair will be free of charge

"electrical safety PAT test "
• electrical safety test for each machines according VDE 0701
• you receive an official document

Disposal of old machines:

•We take back your old machines/ battery packs free of charge and enter them to the recycling process