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Online Repair System


SERVICE all-inclusive offers you complete protection for your machines, and now includes a quick and easy repair process.
Simply complete the repair information online via your myFestool account, and your machines will be collected
and returned to you for free after repair. During the  repair process, you are always kept up to date via email or SMS
about the current repair status.


Watch the video for an overview:




  • Register for a myFestool account
  • Under "MyServices" select "repair order"
  • Fill in the order, print and enclose with the machine
  • Our transport service will pick up the machine free from your choice of address
  • During repair, you will receive status messages (email/SMS)
  • Once repair is complete, machine is returned to your delivery address free of charge


Sign up for a myFestool account now 

Alternatively, you can return the machine to your dealer, where they can handle the repair for you.                         


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