Online repair order form
The online repair order form
Fast & direct.
The online repair request provides you with the quickest and easiest repair processing. Simply request the repair online and we will collect your device free of charge and return it to you after the repair work has been carried out. During the entire repair process, we keep you informed by e-mail and SMS and provide you with top quality direct from the manufacturer.
It’s this simple:
- Log into the myFestool area (one-off registration)
- Select the repair request under "Services"
- Fill out the form, print it and enclose it with the device
- Our transport service will collect the device free of charge from the address of your choice
- You receive status updates during the repair process (e-mail/SMS)
- We return the device to you – free of charge, of course